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Join Us

The Great North Okanagan (TGNO) Tourism Management Group is on the look out for a suitable Travel Consultant to join our team.

Travel Consultant responsibilities include:

Determining clients’ needs and suggesting suitable travel packages.
Organizing travels from beginning to end, including tickets, accommodation and transportation.

Supplying travelers with pertinent information and useful travel/holiday materials

Job brief:

We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.



  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.

  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.

  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)

  • Collect deposits and balances.

  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

  • Handle unforeseen problems and complaints and determine eligibility for money returns.

  • Attend conferences to maintain familiarity with tourism trends.

  • Create and update electronic records of clients.

  • Maintain relationships with key persons.

  • Keep financial statements and documents.

  • Reach the revenue and profit targets.

  • Requirements and skills:

  • Proven working experience as a Travel Consultant

  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)

  • Proficiency in English; knowledge of additional languages is an advantage.

  • Exemplary sales skills and customer-oriented approach

  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)

  • Ability to present, persuade and communicate effectively.

  • Demonstrable ability to handle crises.

  • Degree in Hospitality, Travel, Tourism, Business or relevant field

  • Candidates with personal travel experience will be preferred.

To apply for this position please apply via our website email function. Include a resume and a cover letter detailing your suitability for the job as well as a section that tells us why we should hire you. Please include the job posting title and your name in the subject line.

Go ahead and flick through the pics!

© TGNO Tourism Management Group 2024

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